Multiple calls to the ISP have resulted in no improvement thus far. I'm hoping to go home tonight (I'm posting from work) and have a stable connection. I haven't played WOW for shit the past 4 days, and it's pissing me off mightily.
If nothing else, the company is going to do one more check/test tomorrow (they couldn't get around to it today).
I even have a relatively lengthy post, with accompanying photos, ready to go ... but they are in digital documents on my desktop at home.